• Ordering Information

    Orders can be placed directly with Bioline by email, phone, fax and online in the following regions:

    Location Tel Fax
    Australia +61 (0)2 9209 4180 +61 (0)2 9209 4763
    USA +1 800 327 6299 +1 901 382 0027
    France +33 (0)1 42 56 04 40 +33 (0)9 70 06 62 10

    From January 1st Scientific Laboratory Supplies Ltd (SLS) are providing our full range of Bioline branded products in the UK. For any enquiries or to place orders, please contact SLS at www.scientificlabs.co.uk.

    From January 1st BioCat are providing our full range of Bioline branded products in Germany. For any enquiries or to place orders, please contact BioCat at www.biocat.com/bioline/.

    For sales of Bioline products in other countries, please contact your local distributor.

    Order Confirmations

    All telephone orders require a hard copy confirmation, which can be faxed or posted. To avoid duplication of orders, please ensure that hard-copies are be marked "confirmation". Alternatively, please contact us via email at info@bioline.com.

    For any Bulk, Custom and OEM services, please visit our Bulk, Custom & OEM microsite.

    Credit Card Payments

    In order to facilitate purchases for our customers, we now accept payment by Credit Card in Australia. We accept Visa, Mastercard and American Express.

    Pricing & Bulk Purchasing

    Every product in the Bioline catalogue displays its associated list price. As Bioline is a primary manufacturer of reagents we can accommodate large orders easily and discounts are available for bulk product purchases. Please contact your nearest Bioline direct-sales office or distributor to discuss your requirements and obtain a quote.

    Payment Terms

    Terms are net 30 days. Prices are subject to change without notice.

    Shipping & Delivery

    Depending upon the nature of the product, shipments are made by post, on blue-ice bricks or on dry ice.

    Orders received by 3.00 pm (Australia) or 3.00 pm EST (USA) will generally be shipped the same day for next-day delivery.

    Shipping days are Monday through Thursday.

    Dry ice shipping costs will be applied where appropriate.

    Product Labels

    Please read the product label and material safety data sheet for information pertaining to any product hazards which may exist. Products are intended for use only by qualified laboratory personnel.

    Returns Policy

    Owing to the temperature requirements of our products, it is not practical to resell returned goods as we cannot be assured or their quality. Therefore, we regret that in the event of a purchasing error it is our policy not to accept returned goods. Returns are at the discretion of the vendor.

    Patent Disclaimer

    Unless explicitly stated, no licence or immunity under any patent is either granted or implied by the sale of any of our products.

    Bioline does not warrant that the resale or use of its products delivered will not infringe the claims of any patents, trademarks or copyright covering use of the product itself, or its use in combination with any other products, or its use in the operation of any process.

    Furthermore, the purchaser assumes all risks of patent, trademark or copyright infringement associated with any such use, combination or operation.


    Bioline shall not be responsible for any injury or damages resulting from the use or misuse of any of its products. Reagents are provided for use in PCR. No licenses to third party patents in respect of melt-profile analysis are provided. Furthermore, melt-profile analysis may require a third-party license.

    Product Use

    All products listed on this website, unless otherwise stated, are intended for research use only and not for diagnostic use.

    Product Sample Policy

    Many of the products in our range are available in sample sizes at no cost, or for a small processing fee, enabling a potential user to measure product performance before making a decision to purchase.